Posts tagged: Windows 2003

Help and Support Service not in Services.msc

We were receiving the below error whilst trying to run System Information on a Windows 2003 server running SP2.

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Help and Support Error
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Windows cannot open Help and Support because a system service is not running.

To fix this problem, start the service named ‘Help and Support’.
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OK
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Upon opening up the Services MMC the Help and support service was not in the list.

To fix this:

1. Open a command prompt

2. Type “cd %windir%\PCHealth\HelpCtr\Binaries”

3. Type “start /w helpsvc /svchost netsvcs /regserver /install”

4. open the Services.msc

5. Find “Help and Support” in the list and start the service

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Increase upload File Size in Moodle

By default the upload size is 8Mb to increase the File Size limit in moodle (eg. increase limit to 50Megabytes) you will need to make the following changes:

In your php folder edit the php.ini file and change the following values:

post_max_size = 50M

upload_max_filesize = 50M

Note: On windows I had to restart IIS but I am not sure if you will need to restart apache on windows or linux.

Next go into Moodle  (in this case it is version 1.9.5) as admin and change the drop down menu’s for the following to your required size:

Courses -> Course Default Settings -> Maximum Upload Size

Modules -> Activities -> Assignment -> Maximum Size

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Change Schema Master in Active Directory

To change the Schema Master in Active Directory you will need to register a DLL to enable the Active Directory Schema MMC. This MMC is disabled by default as this tool can break active directory completely if you make changes to the schema (think the regedit but for Active Directory).

To start open a run command and type “regsvr32.exe c:\windows\system32\schmgmt.dll”. This dll may also be in the winnt directory depending on whether your server was upgraded from Windows 2000.

If the command is successful you should get the following message.

Next open a clean MMC window by typing “mmc” into the run command.

Click on Console -> Add/Remove Snap-in.

Select the Active Directory Schema and click Add

Right Click on Active Directory Schema as shown and select Operations Master…

Make sure the Current Focus is the server you want to change to and then click change.

Note: Doing a DCPromo on the schema master should move that role to another Domain Controller within your domain, but I would still prefer to move roles off a server your going to decommission before you remove active directory from it.

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