We were receiving the below error whilst trying to run System Information on a Windows 2003 server running SP2.
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Help and Support Error
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Windows cannot open Help and Support because a system service is not running.
To fix this problem, start the service named ‘Help and Support’.
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OK
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Upon opening up the Services MMC the Help and support service was not in the list.
To fix this:
1. Open a command prompt
2. Type “cd %windir%\PCHealth\HelpCtr\Binaries”
3. Type “start /w helpsvc /svchost netsvcs /regserver /install”
4. open the Services.msc
5. Find “Help and Support” in the list and start the service
After doing a repair on a windows installation which was corrupted we were getting the following error when trying to go to a website from the address bar of Internet Explorer 6 and also when clicking on the windows update icon on the start menu.
I believe this was occurring because prior to the repair the computer had Internet Explorer 8 and some IE8 settings must have been still hanging around causing problems.
To fix this I was able to download the full version of IE8 from http://www.microsoft.com/windows/internet-explorer/worldwide-sites.aspx (or just google for “IE8 download”) using an installation of Firefox on the system and then installing it off of the hard drive. After a reboot I was able to run windows update and browse again.
If you don’t have another browser on the system just download the installation files on another system and copy them over using some sort of external drive.
Some websites say that you can uninstall the previous installation of IE8 or IE7 using the Add/Remove programs but in this case the entry was not in the list. There is also an uninstaller under c:\windows\ie7 or c:\windows\ie8 but the uninstaller failed in this case.
After installing sibelius 5 we were getting the following error when loading it as a normal user.
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Native Instruments
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Installation folder is not writable. Please select a folder now
After clicking on Ok we would see the window below then get the error if the user were to cancel out of the browse for folder. This would happen for every user thereafter also.
To fix this permanently without giving the users admin permission, login as an administrator and navigate to the C:\program files folder and select the folders “Native Instruments”, “Neuratron Photoscore” & “Sibelius Software” by Ctrl+Left Clicking them.
Right Click and select Properties.
Select Yes to the Dialogue if it shows below.
Select Users from the list of usernames and tick the Modify permission and click on Ok
Windows 2003 | Wayne | 
July 13, 2010 8:07 pm | 
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