Help and Support Service not in Services.msc

We were receiving the below error whilst trying to run System Information on a Windows 2003 server running SP2.

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Help and Support Error
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Windows cannot open Help and Support because a system service is not running.

To fix this problem, start the service named ‘Help and Support’.
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OK
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Upon opening up the Services MMC the Help and support service was not in the list.

To fix this:

1. Open a command prompt

2. Type “cd %windir%\PCHealth\HelpCtr\Binaries”

3. Type “start /w helpsvc /svchost netsvcs /regserver /install”

4. open the Services.msc

5. Find “Help and Support” in the list and start the service

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